Cancellation & Refund Policy
At a glance
- Cancel or reschedule at least 3 days before your first session for a full refund.
- Refund requests within 7 days of purchase are honored as long as no session in your order has taken place.
- Refund replies within 2 business days. Approved refunds return to your original payment method.
Refunds
You may request a full refund at any time up to 3 days before your first session with a Silver Tech Club coach. Once your first session has begun or been completed, that session is non-refundable.
For the workshop bundle, any unused sessions in your package remain refundable on the same basis: a full refund of the unused portion, provided none of the sessions in the bundle have taken place yet.
Rescheduling
You are always welcome to reschedule a session or workshop seat instead of requesting a refund. Contact us at help@thesilvertechclub.com as soon as you know you cannot make it and we will find a new time that works for you.
Cancellations by Silver Tech Club
If we cancel a workshop or session for any reason, you are entitled to a reschedule or a full refund of the amount paid.
How to request a refund
Email help@thesilvertechclub.com with your name, the session or workshop you purchased, and your order confirmation. We reply within 2 business days and approved refunds return to your original payment method.